Privacy Policy

Last Updated: [Insert Date]

Welcome to Vallejo Sales Store (“we”, “us”, or “our”) at www.nscalemodelstore.com. As fellow modelers committed to precision and quality, we value your trust and are dedicated to protecting your personal information with the same care we apply to our modeling products.

1. Information We Collect

To serve our global community of scale modeling enthusiasts, we collect:

• Order Information: Name, shipping address, email, phone number, and payment details when you purchase our adhesives, decals, DCC systems, or other modeling supplies.
• Account Information: Username, password (encrypted), and preferences if you create an account to track orders for your Bandai Gundam kits or Badger ModelFlex purchases.
• Technical Data: IP address, browser type, device information, and pages visited to improve your shopping experience.
• Communication Records: Emails and messages sent to [email protected] regarding your modeling projects or order inquiries.

2. How We Use Your Information

Like carefully assembling model components, we use your data purposefully:

• Process transactions for DC power packs, brushes, and other modeling materials
• Ship products worldwide (excluding restricted regions)
• Provide customer support for DCC decoder installations or decal applications
• Send order confirmations and shipping updates
• Improve our website and product offerings based on modelers’ preferences
• Prevent fraud and enhance security for all transactions

3. Data Sharing & Disclosure

We treat your data like rare modeling components—shared only when necessary:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete your secure transactions
• Shipping Providers: To deliver your AMT locomotive kits or specialty decals worldwide
• Legal Requirements: When required by law or to protect our business and customers
• Service Providers: Trusted partners who assist with website operations under strict confidentiality

We never sell your data to third-party marketers.

4. Data Storage & Security

We protect your information with modeler-level precision:

• 256-bit SSL encryption for all transactions (PCI-DSS compliant)
• Secure servers with restricted access
• Automatic fraud screening on every order
• No storage of sensitive payment data after transaction completion
• Data retention only as long as necessary for business or legal requirements

5. Your Rights

You maintain control over your information:

• Access: Request details of personal data we hold
• Correction: Update inaccurate shipping or account information
• Deletion: Request removal of non-essential data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data in certain circumstances

Contact [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

Our website uses cookies—small files that help:

• Remember your preferences for brushes or DCC accessories
• Analyze website traffic to improve the shopping experience
• Enable secure checkout processes

You can manage cookies through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve modelers globally (except some Asian/remote regions), your data may be transferred to and processed in the United States and other countries with appropriate safeguards.

8. Children’s Privacy

Our products and website are not designed for children under 13. We do not knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy as our modeling store evolves. Significant changes will be communicated through our website or email.

Thank you for trusting Vallejo Sales Store with your modeling passion and personal information. We’re committed to protecting both with the precision our hobby demands.